Privacy Policy

Last updated: September 24, 2026.

This Privacy Policy explains how the public website jonathanhaverkampf.com handles personal data. It covers website use, comments, community features, contact or appointment enquiries, cookies, analytics, and technical security logs. It does not replace any separate privacy or confidentiality information that may apply in a psychotherapy, counselling, medical, supervision, or professional consultation context.

Who is responsible for this website

This website is operated by Dr Jonathan Haverkampf. For privacy questions about this website, please use the contact page. Please do not send urgent, emergency, or highly sensitive information through public comments or community posts. If there is an immediate risk to you or someone else, contact local emergency services or a crisis service in your location.

Information you provide

You may choose to provide personal data when you use a contact form, request an appointment, send an email, leave a comment, post in a community area, or otherwise communicate through the website. This may include your name, email address, message content, appointment-related information, and any information you decide to include.

Because this is a mental health website, some messages may include sensitive or health-related information. Please share only what is necessary for the purpose of your enquiry. Public comments and community posts should not include private clinical details, identifying information about another person, or information that you would not want to be publicly visible.

Comments and community features

When visitors leave comments or use public community features, the website may collect the information shown in the comment form, the visitor’s IP address, and browser user-agent data to support moderation, security, and spam detection. Public comments may remain visible unless removed or moderated. If you want a comment reviewed or removed, please use the contact page.

Technical data, cookies, and analytics

If you choose Advertising measurement in the cookie settings, the website can keep an advertising click reference in your current browser tab. If you make a booking with that permission, the reference, a booking-completion label and the time the booking was made can be sent to Google Ads to measure whether an advertisement led to a booking. This export does not include your name, email address, telephone number, consultation details or chosen appointment time. You can use the website and book without allowing advertising measurement, and change your choice through Privacy & cookie choices. Changing your choice does not recall information already sent to Google. See Google’s Privacy Policy for information about its handling of data.

The website may process technical information such as IP address, browser type, device information, pages visited, dates and times of access, referral information, security events, and cookie-consent preferences. This helps keep the site working, secure it against spam or abuse, understand general website use, and improve content.

Some cookies are necessary for basic website functions. Analytics or non-essential cookies should only be used according to your consent choices. You can review cookie categories and change your choices through the cookie settings interface. More detail is available in the Cookie Policy.

Optional website-improvement counts

When you allow statistics, our own website-improvement tools can count broad country totals, whether a website search returns no results, a few results or more results, clicks on search-result titles, and whether the appointment page successfully shows available times or an empty availability window. On a small selection of resource pages, you can also choose Yes, Partly or No to say whether the page helped you find an answer. These new counters do not collect your search words, written feedback, form entries or appointment details, and do not create an individual visitor profile or connect your browsing with an appointment.

Approximate country is worked out on the website using a local country database. The address is not retained in the country counters or sent to the database provider for lookup. Only country totals are kept; small totals are grouped in reports, and cities are not collected by this tool. IP Geolocation by DB-IP, using its Country Lite data under the Creative Commons Attribution 4.0 licence.

After you allow statistics, a temporary marker in your browser tab helps prevent the same tab being counted again. It contains no identifier and ends with the tab session. If you withdraw statistics consent, it remains only to prevent a repeat count after a later change of choice; this tool does not read it or send a country request while statistics are turned off.

The new daily feedback, search-result and availability counts are kept for up to 180 days; country totals are kept for up to 730 days. Feedback is optional. You can withdraw statistics consent through the privacy settings control or cookie settings. A separate monthly practice total may be used to understand how many people attended a first appointment; it contains only a total and is not matched to website visits, advertising identifiers or the pages anyone read.

Why personal data may be used

Personal data may be used to respond to enquiries, manage appointment requests, operate comments or community features, moderate content, keep the website secure, prevent spam or misuse, maintain records where necessary, comply with legal or professional obligations, and improve the website’s usefulness. Depending on the context, the legal basis may include consent, legitimate interests, legal obligations, or steps requested before entering into a professional arrangement.

Service providers and sharing

The website may use service providers for hosting, security, spam protection, analytics, cookie-consent management, email, contact forms, appointment-related tools, and website maintenance. These providers may process limited personal data as needed to provide those services. Personal data is not sold. Information may be disclosed where required by law, to protect the website or others, or where necessary for professional, legal, or safety reasons.

International processing

Some website service providers may process data outside Ireland or the European Economic Area. Where this applies, appropriate safeguards should be used where required by data-protection law.

How long information is kept

Information is kept only as long as needed for the purpose for which it was collected, for website security and administration, for moderation records, or where legal or professional obligations require retention. Comments and their metadata may be retained to support moderation and follow-up discussion unless removed.

Your rights

Depending on where you live and the context of processing, you may have rights to request access to your personal data, correction of inaccurate data, deletion, restriction, portability, objection to certain processing, or withdrawal of consent where processing is based on consent. You can raise a privacy request through the contact page.

If you are in Ireland or the European Union, you may also contact the Data Protection Commission or your local data-protection authority. General information about GDPR rights is available from the European Commission.

Security

Reasonable technical and organisational measures are used to protect the website, but no website or email system can be guaranteed to be completely secure. Avoid sending information through the website that is not needed for your enquiry.

Changes to this policy

This Privacy Policy may be updated when website features, service providers, legal requirements, or privacy practices change. The date at the top of the page shows when it was last updated.